Apply as Driver/Helper


Rokoli LLC is expanding and seeking experienced, dependable, and safety-focused professionals to join our Non-Emergency Medical Transportation (NEMT) team. We are committed to providing safe, reliable, and compassionate transportation to individuals with mobility and medical needs.


Positions Available: NEMT Driver & Transportation Helper


Job Application

Rokoli LLC | Non-Emergency Medical Transportation

Step 1 of 11 Position

Position Applying For

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Responsibilities & Duties

Driver – Responsibilities & Duties

  • Provide safe, professional and courteous non-emergency medical transportation services.
  • Safely transport passengers requiring wheelchair, stretcher and other approved transportation assistance according to training and company procedures.
  • Assist passengers during boarding, exiting, pickup and drop-off while maintaining dignity, safety and professionalism.
  • Properly operate vehicle ramps/lifts and safely secure wheelchairs and other mobility equipment according to training and company procedures.
  • Assist with approved stair-chair operations when required and properly trained.
  • Follow trip assignments, dispatch instructions and required steps in the Rokoli Driver App.
  • Complete required trip documentation accurately, including applicable facesheet and trip-status procedures.
  • Perform vehicle and equipment safety checks and immediately report damage, mechanical concerns, missing supplies or unsafe conditions.
  • Keep the vehicle clean, organized and professional throughout the shift.
  • Clean and sanitize passenger-contact areas and transportation equipment after each passenger according to company safety and sanitation procedures.
  • Communicate professionally with passengers, families, healthcare facilities, dispatchers and Rokoli personnel.
  • Protect passenger privacy and follow applicable HIPAA and company confidentiality requirements.
  • Follow traffic laws, safety requirements, company policies and transportation procedures.
  • Perform other transportation-related duties reasonably assigned by Rokoli LLC.

Helper – Responsibilities & Duties

  • Assist the Driver in providing safe, professional non-emergency medical transportation services.
  • Assist passengers with boarding, exiting and facility transitions according to training and company procedures.
  • Assist the Driver with wheelchair, stretcher, stair-chair, ramp/lift and other passenger transportation equipment as trained and directed.
  • Assist with loading, unloading and safe movement of approved passenger equipment and belongings.
  • Help maintain a safe and orderly environment around the passenger and transportation equipment.
  • Assist the Driver in keeping the vehicle clean and organized.
  • Help clean and sanitize passenger-contact areas and transportation equipment after each passenger according to company safety and sanitation procedures.
  • Verify that equipment used for passenger transportation is clean and ready for the next trip.
  • Immediately report contamination, missing supplies, damaged equipment or unsafe conditions.
  • Communicate respectfully and professionally with passengers, families, healthcare facilities, dispatchers and Rokoli personnel.
  • Protect passenger privacy and follow applicable HIPAA and company confidentiality requirements.
  • Follow company safety procedures and assist the Driver as reasonably required during transportation services.
  • A Helper may not drive a Rokoli vehicle unless separately authorized by Rokoli LLC and properly licensed and qualified.

Applicant Information

Emergency Contact

Physical Requirements

Driver – Essential Physical Functions

This position involves regular physical activity, including:

  • Entering and exiting transportation vehicles repeatedly.
  • Standing and walking during passenger assistance and transportation duties.
  • Bending, reaching, pushing and pulling.
  • Operating wheelchair ramps and lifts.
  • Pushing and maneuvering occupied wheelchairs.
  • Assisting with stretchers and stretcher equipment.
  • Assisting with stair-chair equipment when required and properly trained.
  • Securing wheelchairs and other mobility equipment.
  • Loading, unloading and maneuvering transportation equipment.
  • Providing physical passenger assistance as required by the essential functions of the position.
  • Cleaning and sanitizing vehicles and transportation equipment.

Helper – Essential Physical Functions

This position involves frequent physical activity, including:

  • Standing and walking for extended periods during transportation duties.
  • Bending, reaching, pushing and pulling.
  • Pushing and maneuvering occupied wheelchairs.
  • Assisting the Driver with stretchers and stretcher equipment.
  • Assisting with stair-chair equipment when required and properly trained.
  • Assisting with wheelchair ramps and lifts.
  • Loading, unloading and maneuvering transportation equipment.
  • Assisting passengers during boarding, exiting and facility transitions as required by the position.
  • Cleaning and sanitizing vehicles and transportation equipment.

Driver's License Information

Upload a clear photo or PDF copy of your valid Florida driver's license.

Identification

Upload a clear photo or PDF copy of your valid Florida-issued photo ID or Florida driver's license.

Work Availability

Rokoli LLC operates seven days a week. Please select every day you are available to work. *

Training & Certifications

Driver Training
Helper Training

Select the certifications or training you currently hold. Required training documentation may be requested during onboarding.

Employment & Experience

Resume / CV

A resume or CV is welcome but is not required to submit your application. Recommended maximum file size: 10 MB.

Screening Requirements

Applicant Certification & Electronic Signature